CNTNT News – Terms & Conditions
IMPORTANT NOTICE: YOU MUST CAREFULLY READ AND AGREE TO THESE TERMS BEFORE ACCESSING OR USING THE SITE. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SITE.
Last updated: 6 October 2025
- About Us
The website cntntnews.com (the “Site”) and related apps, newsletters, and feeds (together, the “Services”) are operated by Contenta AI Ltd, registered in England and Wales under company number 16348774, with its registered office at Calder & Co, 30 Orange Street, London, United Kingdom, WC2H 7HF (“CNTNT News”, “we”, “us”, “our”).
- What These Terms Cover
These Terms govern your use of the Services, including community forums, reader comments, and blogs. Our Privacy Policy and Cookie Policy also apply.
By accessing, viewing, registering for, or using the Services, you confirm that you understand and agree to be bound by these Terms.
- Changes to the Terms
We may amend these Terms at any time by posting an updated version on the Site. Changes take effect immediately on posting. Your continued use constitutes acceptance. Please check regularly.
- AI Assistance Disclosure
Some articles may be drafted with assistance from AI tools (e.g., Contenta AI, Gemini, ChatGPT, etc.). An editor/journalist selects coverage and reviews content before publication.
- Registration, Accounts & Subscriptions
Accuracy & security: Provide accurate information, keep credentials confidential, and notify us of any unauthorised use.
Under 16: You must have parent/guardian consent to register or post.
Subscriptions: Prices (incl. applicable UK taxes) appear on the Site and may change. Payments are processed by Stripe Payments Europe Ltd; by subscribing you authorise recurring charges. Free trials convert to paid unless cancelled before renewal.
Auto-renewal & cooling-off: Subscriptions renew unless cancelled before the renewal date. Where statutory cancellation rights apply, we will explain them at checkout (note that starting full digital access may waive the cooling-off right).
Failure to pay: We may suspend access until payment is successful. Obvious pricing errors need not be honoured. Statutory rights remain unaffected.
Cancellation: Contact support@contenta.ai or use your account settings.
Refunds (where applicable) will be processed using your original payment method within 14 days of confirmation.
- Acceptable Use
You must use the Services lawfully and respectfully. You must not:
Post content that is unlawful, defamatory, obscene, harassing, hateful, discriminatory, invasive of privacy, misleading, or that infringes IP or other rights.
Impersonate others, misrepresent affiliation, or enable unauthorised access.
Introduce viruses/malware, probe or attack our systems, scrape or harvest data, or overload the Services.
Systematically copy or build a database from our Content, except as allowed by robots.txt or our written consent.
We may remove content, restrict features, or suspend/terminate accounts at our discretion to protect users, comply with law, or enforce these Terms.
- Intellectual Property
All rights in the Services and content (text, images, graphics, video, audio, data, page design, software, trade marks and logos) are owned by us or our licensors. You receive a revocable, non-transferable, non-exclusive licence to access the Services for personal, non-commercial use only.
You may not reproduce, adapt, create derivative works, distribute, sell, licence, publicly display, or otherwise exploit any content without our prior written consent.
Syndication/licensing: news@contenta.ai
- User Content & Licence to Us
If you submit or post content (“User Content”):
Your rights / our licence: You own your content, but you grant us a worldwide, perpetual, irrevocable, royalty-free, transferable, sub-licensable licence to use, reproduce, adapt, publish, translate, create derivative works from, distribute, perform, and make it available in any media for operating, promoting, improving, and archiving the Services.
Moral rights: You waive (or agree not to assert) moral rights to the extent permitted by law.
Your warranties: You have all necessary rights; your content is lawful and accurate and does not infringe third-party rights. We may disclose your identity to third parties who claim infringement or unlawfulness.
Moderation: We do not routinely pre-moderate, but we may edit, refuse, or remove User Content at any time.
- Community, Comments & Blogs
You are legally responsible for what you publish. Do not submit defamatory, unlawful, or rights-infringing material. We may suspend or cancel access immediately for serious or repeated breaches or disruptive conduct. We may notify you at your registered email address and invalidate your access.
- Downloadable Materials
We check downloadable materials for viruses before upload; nevertheless, you should run your own virus checks before saving or opening. We are not liable for damage caused by malware or similar threats.
- Linking & Third-Party Services
You may link fairly and legally to public pages without framing or implying endorsement. We may withdraw permission at any time.
The Services may contain links, offers, and co-branded areas with third parties (including payment providers). We do not control and are not responsible for third-party content, policies, products, services, or pricing. Your dealings are solely with the third party and subject to their terms.
- Advertising, Sponsorship & Affiliates
Advertising/sponsored content may appear on the Services. Advertisers and sponsors are responsible for legal and CAP Code compliance. Editorial independence is maintained. We may earn commission via affiliate links; this never alters editorial judgments.
Advertising enquiries: hello@contenta.ai
- Privacy & Cookies
We process personal data under UK GDPR and the Data Protection Act 2018. Cookies and similar technologies comply with PECR. See our Privacy Policy and Cookie Policy for details, including your rights and choices.
- Availability & Changes
We aim for continuous availability but do not guarantee uninterrupted or error-free operation. We may change, suspend, or withdraw parts of the Services without notice.
- No Advice
Content is for general information only; it is not financial, investment, legal, medical, or other professional advice. Seek independent advice before acting.
- No Warranty (“as is / as available”)
To the fullest extent permitted by law, the Services and Content are provided “as is” and “as available”. We do not warrant that:
the Services will continue in their current form or domain;
the Services, servers, or downloads are free from errors, viruses, or defects;
Content is accurate, complete, or up to date (though we aim to correct material errors promptly once identified).
- Liability
Nothing excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
Subject to that, we are not liable for:
indirect, special, incidental, or consequential losses;
loss of profits, revenue, business, goodwill, or data;
losses due to your use of or reliance on the Services/Content, or inability to access them;
events beyond our reasonable control.
For paid subscribers, if a court finds us liable, our total liability is limited to the fees you paid in the 12 months before the event giving rise to the claim.
- Your Indemnity
You agree to indemnify us (and our directors, employees, and suppliers) against claims, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your User Content; or (c) your misuse of the Services.
- Parental Guidance
Some content may be unsuitable for children. If you allow a child to access the Services on your device, you are responsible for deciding what is appropriate.
- Expenses, Equipment & Software
You are responsible for your internet/data charges and for any devices or software used to access the Services.
- Suspension & Termination
We may suspend or terminate access immediately (with or without notice) if you breach these Terms, fail to pay, we suspect fraud/abuse, or for security, legal, or operational reasons.
If we terminate a paid subscription for reasons not caused by your breach, we’ll provide a pro-rata refund for the unused prepaid period (where applicable).
- Apps
If you use our apps, these Terms apply alongside app-store terms. We are not responsible for damage to or interference with your device or other apps.
- Complaints & Corrections
We are committed to high editorial standards and the Editors’ Code of Practice. To request a correction or raise a complaint, email legal@contenta.ai (include name, address, phone and details).
If CNTNT News later joins IPSO or IMPRESS, we will update this section with the relevant scheme details.
- Third-Party Rights
No person other than you and us has rights under the Contracts (Rights of Third Parties) Act 1999 to enforce these Terms.
- Assignment
You may not transfer your rights/obligations. We may transfer our rights/obligations (e.g., restructuring or sale).
- Entire Agreement; Severance; No Waiver
These Terms (plus any additional terms presented at purchase) form the entire agreement regarding the Services. If any provision is invalid or unenforceable, the remainder stays in force. Our failure to enforce is not a waiver.
- Governing Law & Jurisdiction
These Terms and any dispute or claim (including non-contractual) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers resident in Scotland or Northern Ireland may bring proceedings in their local courts.
- Notices
We may notify you by email (to your registered address) or by posting on the Site. Email notices are deemed received 24 hours after sending; postal notices 3 UK working days after posting.